Tickets and store

Who sells what

The Paris Lights store sells its products directly on this website. These terms apply to those sales.

Tickets are sold by Eventim. Products in the league section are sold by the official AFLE league store. Both sellers apply their own terms.

Seller of the Paris Lights store

PLAYACTION, a French simplified joint-stock company (société par actions simplifiée), 62 rue d’Estienne d’Orves, 92260 Fontenay-aux-Roses, SIREN 101 985 778, EU VAT number FR43101985778.

Customer service: contact@paris-lights.com.

Products and prices

The features, sizes and availability of each product appear on its page. Prices are shown in euros, including all taxes. Delivery costs are shown before the order is confirmed. The applicable price is the one shown when the order is placed.

Orders and payment

Orders are confirmed on the secure payment page provided by Shopify. Accepted payment methods: [payment methods]. You receive a confirmation by email: the sale is concluded upon this confirmation.

Delivery

We deliver to: [countries served]. Rates: [delivery rates]. Orders are shipped within [shipping time]. Unless another time is stated, delivery takes place no later than thirty days after the order.

Right of withdrawal

You have fourteen days from receipt of your order to withdraw, without giving a reason. Let us know at contact@paris-lights.com, then send the products back to [return address] within the following fourteen days. Return costs remain your responsibility.

We refund you no later than fourteen days after your request, using the payment method you used, and may wait until we have received the products. Products personalized at your request cannot be returned.

Legal warranties

All products are covered by the legal guarantee of conformity for two years from delivery (articles L. 217-3 et seq. of the French Consumer Code) and by the guarantee against hidden defects (articles 1641 to 1649 of the French Civil Code).

Tickets

Tickets are sold by Eventim, on eventim.fr. Price, payment methods, ticket delivery, cancellation and refunds depend on Eventim's general terms of sale, which you accept at the time of purchase.

For a question about a ticket order, contact Eventim's customer service. For a question about the game itself, such as stadium access or times, write to us at contact@paris-lights.com.

League section

Products in the league section are sold on shop.aflepro.com. The price that applies is the one in that store when the order is placed. Delivery, returns and warranties depend on its terms: contact its customer service.

Complaints and mediation

For any complaint, write to contact@paris-lights.com. If no solution is found, you can refer the matter free of charge to the consumer mediator: [mediator's name and website]. These terms are governed by French law.