Privacy policy

Who is responsible for your data

PLAYACTION, publisher of the website, is the controller of your personal data. For any question: contact@paris-lights.com.

The data we collect, and why

Member account: your email address, your password (stored in a protected form that we cannot read) and, if you provide it, your first name. This data is used to create and secure your account.

Liked news: the list of stories you have liked, so that we can show them in your account.

Newsletter: your email address, together with the date and wording of your consent. We only write to you if you have asked us to.

Contact form: your name, your email address, your organization if you provide it and your message, so that we can reply.

Paris Lights store orders: your name, your delivery and billing addresses, your email address, your phone number if you provide it and the details of your order, so that we can prepare and deliver it and provide after-sales service. Your card details are processed directly by the payment provider: we have no access to them.

Audience measurement: if you accept it, Google Analytics tells us which pages are viewed.

Security: like any website, the server records technical information, including the IP address, to prevent abuse.

On what basis

Your account and liked news rely on the terms of use you accept when creating the account. Your orders rely on the sales contract, and keeping their accounting records on our legal obligations. The newsletter and audience measurement rely on your consent. Replies to messages and website security rely on our legitimate interest in answering you and protecting the website.

Who has access

Only authorized Paris Lights staff can access your data. We use service providers: Hostinger, which hosts the website on a server located in France; Resend, which delivers our emails; Shopify, for store orders and payment; and Google for audience measurement, only if you have accepted it. Some of these providers may process data outside the European Union, within the framework set by the regulations.

We do not sell your data and we do not pass it on to anyone else.

Purchases of tickets and of products in the league section take place on the websites of Eventim and of the league store, which are solely responsible for the data you give them.

How long

Account: until you delete it, or three years after your last login.
Newsletter: until you unsubscribe.
Messages sent through the form: one year after our last reply; two years for an application.
Orders: ten years for accounting records, in line with our legal obligations.
Cookie choices: six months.
Audience measurement: thirteen months at most.

Your rights

You can request access to your data, its rectification, its erasure, the restriction of its processing or its portability, and you can object to processing. You can withdraw your consent at any time: unsubscribing from the newsletter takes one click, and your cookie choices can be changed through the "Manage my preferences" link at the bottom of the page.

To exercise your rights, write to contact@paris-lights.com. You can also delete your account yourself from your account area.

If you believe your rights are not being respected, you can contact the CNIL, the French data protection authority: www.cnil.fr.

Security

Exchanges with the website are encrypted. Passwords are never stored in plain text. Access to data is limited to the people who need it.